Testimonials - South East Euro

5/99 Bald Hill Road Pakenham, VIC 3810

Monday to Friday 8:00AM - 5:00PM

03 5908 2883 Book A Service

Amazing top notch work done on my car, very happy with the overall experience with the centre. I am glad to go back to south east euro to get my car serviced next time too.

Craig
Took my car in for a regular service when I got a massive quote from another shop, was glad to get the service done with these people at a very competitive price I was happy with and loved the way their staff communicated with me.

Daniel
We have been going to South East Euro regularly for the past few years and always feel that our car gets a brand new life after their impressive servicing. The entire team there have been absolutely fantastic, and their professionalism is second to none.

Nicki

Over 50 years of experience

South East Euro – Excellence in European Car Care

We accept all major payment providers & proudly uphold industry standards.

03 5908 2883 Book A Service

Google Rating

4.7

Based on 86 reviews

South Eastern European

4.7

review us on See all reviews

Melissa

1780393581

We took my son’s VW Polo in to get some things fixed, and I couldn’t fault their customer service, expertise, or workmanship.Fazeel and his wife are such kind, caring, and genuine people. From the moment we arrived, they made us feel welcome and valued. They took the time to thoroughly explain what needed to be fixed, what our options were, and the best way forward. Nothing felt like too much trouble, and they went above and beyond to make the whole experience stress-free.It’s wonderful to support a family-run business that takes such pride in its work and treats customers with honesty, respect, and genuine care.I highly recommend Fazeel and his team to anyone looking for trustworthy mechanics who provide outstanding customer service, quality workmanship, and a truly friendly and caring experience. We will definitely be returning for any future servicing and repairs.

Marlene Schenko

1779434403

I this week, had an absolutely wonderful experience at this family run business, South Eastern European.My first time taking my 2011 Audi S5 to have an issue diagnosed & repaired, along with some other preventative maintenance services that I requested. The reviews I read, guided me to this business, so thankyou to everyone & their favorable comments with their experiences. The most lovely, honest team, with an immaculate workshop, that know cars & my Audi is purring like a kitten again. What can I say, Love Your Work!! Thank you so much. I highly recommend anyone with a European vehicle to consider. A very much personal touch & service. As the need arises, I will return :) A+++++++ :) Thanks again, Marlene

Corinne Willowson

1778400754

I cannot recommend South Eastern European Auto more highly. Their customer service is fantastic - they go out of their way to help, and are great competent mechanics. Thank you.

Jeffrey Gibson

1778288790

Diagnosed the problem with my Mercedes as needing a transmission service. Carried out the work quickly and efficiently. Excellent job, the vehicle now drives like a dream now. Would definitely recommend South Eastern European for honest and excellent service.

Sharon Auhl

1777271200

Fuzzi and Fazeel and Cole are amazing! They fixed my Motorohome so well and the customer service impeccable!!!!Thanks guys I will be backSharon

Dylon Rosewarne

1777081728

Great service , competitively priced ,highly recommend for Land Rovers 👍

John Killeen

1776933415

An honest, upfront experience from start to finish with Fazeel and his team.They committed to an agreed price and stuck to it, with no surprises. The car was ready earlier than expected, communication was excellent throughout, and the whole team was friendly and especially easy to deal with. The service felt very personal, and they really went out of their way for us. If more people in the automotive industry operated like this it would be so much easier. I couldn’t be happier and more impressed with this team of exceptional professionals

Rebecca Pohlen

1776422448

These guys are amazing highly recommendFixed my sons car very professional and a great price

victor simmons

1774865765

I recently took my Land Rover to South Eastern European and had a fantastic experience. The team was professional, honest, and clearly knowledgeable about European vehicles. Fazeel, in particular, had a lot of expertise and guided me throughout the entire process, explaining everything in simple terms before any work started.The service was completed on time, and my Land Rover is now running perfectly. Pricing was fair, and the quality of workmanship was excellent. It’s not always easy to find a reliable mechanic for European cars, but these guys really know what they’re doing.Highly recommend them to anyone with a Land Rover or other European vehicle. Will definitely be coming back for future servicing 👍

Jesus Cris Monzon

1774750929

Excellent customer service and mechanics are well knowledgeable about Euro cars. Fazeel and Fuzzi are doing an amazing job. All the best and keep it up.

Wendy Ellis

1770945185

I’ve had multiple vehicles serviced here and Fazeel, Fuzzi and the team do an amazing job. Very honest and will always ring you first with a full rundown of what needs to be done. Highly recommend 👍

John Perrin

1770421213

RELIABLE, prompt, friendly, knowledgeable , Competitively priced. I have been using them for my VW and my BMW, for several years now. Can highly recommend them for European Vehicle owners.

Michael Hendrie

1765350937

I’ve been taking my Volkswagen Tiguan to South Eastern European for the past six months, and I honestly couldn’t be happier with the service. The team has helped me with everything from routine servicing to an emergency transmission issue and diagnostics, and every experience has been outstanding.What really sets them apart is their honesty and thoroughness. They take the time to explain what’s going on, what needs to be done, and why — without any upselling or pressure. The turnaround time has always been impressively quick, and the pricing is extremely fair, especially considering the quality of work they deliver.It’s rare to find a mechanic you can trust completely, but South Eastern European has definitely earned that trust. Highly recommend them to anyone wanting reliable, expert service for their European vehicle.

eric Silvagni

1764826201

Great service, very professional and friendly. Mustafa looked after my vehicle, explained everything very clearly. Highly recommended

camille verhoest

1764136661

We had a wonderful experience at South Eastern European in Pakenham. The owners run a truly family-oriented business, and it shows in the way they treat their customers. They are incredibly caring and extremely friendly, making you feel welcome from the moment you walk in. They helped us as quickly as possible with the issues on our car even though it’s a very old model and parts are hard to find. Despite the challenges, they managed to arrange everything and got the job done.Highly recommended for anyone looking for honest, friendly, and genuinely caring service!Warm regards,Clément and Camille

Andy Schrape

1763679475

Wouldn’t take my VW van anywhere else. It’s approaching 350000km now due to the exceptional care and attention of SE Euro.

N M

1763090736

Could not fault the service. We had a problem which they diagnosed quickly, acquired the parts and had it resolved the next day.Price was very fair which was a bonus.Loved the nice clean and tidy workshop.Trucked in, driven out.Happy customers.

Brian Davey

1762826083

Very happy with the pre purchase mechanical inspection carried out by South Eastern. Picked up potentially very expensive faults.

Ryan Bickerton

1761774009

Great honest service 👍

Tayah Paris

1761174520

My partner had his car serviced here. He was incredibly happy with the friendly and overall great service. Very thorough with their work and considerately priced. Very happy with them, would highly recommend!

Troy Boulton

1760139917

A Knowledgeable, friendly and helpful team, reasonable prices too!

Steve Durie

1755684783

Since I got with South Eastern European my vehicle situation has improved out of sight. I am a travelling musician running two vehicles spending a lot of time on the road. When I set off on a road trip in my Sprinter Van or my Peugeot SRV, I know there are in their best state for the trip. That gives me so much confidence in safety on the road, incident free trips. And never fails to get me there on time, 30 plus shows on a 6 week road trip. Thank you Fazeel and Fazzy.

Harold Delaney

1755233976

South-eastern European,These guys maintained my MK6 2ltr TDI Golf to a safe, reliable standard. I updated that vehicle after it had travelling 296,000kms. That's why my current MK7 2ltr TDI Golf has been and will continue to be maintained my them.😊 happy customer.Kind regardsHarold Delaney.

Liz Ricardo

1755061941

Awesome service and all goes beyond . Highly recommend

Holly Bryant

1755046877

The team here are wonderfully kind, caring, and professional. They repaired my car quickly and kept me fully informed throughout, without any hidden costs or unnecessary work—which has been my experience with many other mechanics in the past. After being ripped off and messed around before, it was such a relief to deal with people who are honest and genuinely care. They even provided me with a courtesy car and washed mine before returning it, which was so thoughtful. Their help took a huge weight off my shoulders, and their prices are far more reasonable than others I’ve experienced. I’m truly grateful for everything they did and can’t recommend South Eastern European highly enough.

Julie Robertson

1751939080

We would recommend South Eastern European, they were very professional, knowledgeable and friendly. Fazeel always kept us well informed about progress, work required and costs.

Chris Main

1751624132

Wonderfully friendly and professional service. They even dropped my at the train station!Great communication about work needing to be done, calling in advance and explaining everything very clearly. Definitely my go-to in Melbourne for service on my Golf - I highly recommend South Eastern European.

Shifaan Sayed Ali

1751563070

Amazing service. The staff here are very professional and really look after you. 10/10 service. Will be back again

Donna Pearce

1751500133

I recently had my car repaired at South Eastern European and I couldn't be happier with the experience. From the moment I walked in the staff were incredibly friendly and professional and genuinely helpful. They took the time to call me and explain everything clearly making sure I felt comfortable with the work they needed to perform. A huge thank you to the whole team for making a stressful situation feel easy and positive. Thank You!

joanna Furniss

1751424999

Amazing service. Diagnosed the issue with my Landrover which 3 other garages had failed to do. Super friendly staff, I will be recommending to all my friends. Thank you so much ☺️

Admin Onsitetruck

1751388681

Christine Almeida

1749793165

had an excellent experience with fazeel. Their service for my Mercedes was top-notch—professional, efficient, and high-quality. The team was knowledgeable, friendly, and went above and beyond to ensure my car was in perfect condition. Highly recommend them for anyone needing reliable Mercedes repairs or maintenance!

Chris Whyte

1749792332

The team at Sth Eastern European was a gem of a find when we desperately needed help with finding and fixing faults with our beloved VW Touareg back in 2022. They have looked us since then for every Service and they have always explained everything they've done, kept us informed and discussed best options for fixing issues. They are courteous, friendly and professional. They make the best coffee and they even cleaned our filthy car. Thank you Team. Love your work. Christine W

Karl Janzik

1748338551

Had my first experience today at South Eastern European Service Center today, I needed a diagnostics done on my wifes Mercedes after a engine fault light showed up today. I am headed overseas the following day so was keen to get it diagnosed before I left.Same day I phoned, they completed the task, cleared the fault code, advised me of the likley fault, and advised me how to move forward with the solution in the future.This gave me peace of mind knowing if my wife had issues with her car it would be taken care of.The staff gave me a tour of the workshop which was spottless and a copy of the diagnostic report.Best thing was the cost for the report and diagnostics was 1/5 th of the price of a major Mercedes Service Centre.Ill never go to the Mercedes stealership again.Great service

Chris Bennetto

1748236234

I had my VW serviced by the team at SE European. Friendly and knowledgeable. Great and clean workshop. No nasty surprises. I wont take my car anywhere else.

Bart

1745475288

I came here to get a service done for my car in which Fazeen was really helpful and knowledgeable. Customer service from Fuzzy was exceptional. I'm looking forward to coming back.

sherry silvagni

1743894485

A huge thank you to Fazeel, Mustafa, and Greg who worked on my 2001 BMW. It appears that Mustafa is a car enthusiast and was so knowledgeable about my car, he explained to me everything that needed to be done and showed me as well. After my experiences with BMW dealerships, which have been nothing short of atrocious, I will be taking my little car to these mechanics. They went over and above their duty of care driving me home after I dropped off my car to them. I was also given a loan car over the weeks that they repaired my car. A very big thank you to Fuzy ( receptionist )for that, as there were road works and it took quite a while to get me home.Again, a very big thank you!The car goes beautifully.

david hayes

1743056523

Good job. Third time i have taken my Land Rover to these guys. No problems all good from start to finish. 👍

Melanie Playdon

1742271271

This company is absolutely amazing! The owners are lovely.They talked to me about everything they were doing and what had to be completed.Will be using them always!

Kate S

1740021963

New owners, same great service

Tim Niewand

1739926967

We have sent both our European branded cars to South Eastern European for many years now. After meeting the new owners, we are pleased to say that they have continued the exceptional level of service that we have been accustomed to. When we tak our vehicles there, they always look over the whole vehicle - ensuring that it leaves with the highest possible standard of maintenance. Recently, they resolved a long-running fault we had in our main vehicle - it was diagnosed and resolved promptly and now is running perfectly. Thank you crew - keep up the good work.

Steve Wells

1737608927

I had my VW Touareg serviced today.The new owners are very polite and explained their service fees. I was satisfied that the work and charges were reasonable.I will take my VW Touareg to them again.It's good to find nice people in business..

Noel Reyes

1737437759

I am big when it comes to customer service and satisfaction. The owners are nothing less of an extraordinary and they are very knowledgeable on this field. They always go above and beyond my expectation each time I bring my car for a normal service. I highly recommend their shop for their expertise is undeniably incredible.

john Scanlon

1736722989

Great service and so easy to deal with.

Roslyn Davey

1716944588

Thankyou to Simon and his crew, it has taken me 5 years after moving to the country to find someone who understands european cars and could do a great job servicing my Renault.

Josef Cooke

1714555217

Phenomenal service and great staff, Highly recommended if you value professionalism and don’t wish to be messed around.Special thanks to Simon and Greg.

Rebecca ROSS

1705705338

Highly Recommend! 5 star service backed by years of experience. Thanks Simon.

Jackie Boundy

1701379465

Fantastic service and friendly staff. Thank you Simon and boys for diagnosing and fixing my Mini. Most Mechanics scream and run when they know it is a mini but Simon and the team did it with a smile! A big thank you Guys, it is working fine. Jackie

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